When you buy something at the store you see the finished product. When you order something online you see a picture of the finished product. When you hire a contractor, you won’t see the finished product until the project is built.
Buying from a contractor means trusting someone. Trusting they will build what you expect. Trusting they understand what you expect . How can a homeowner be comfortable they are choosing the right contractor for their project? How do they know who to trust? In the next few blogs I am going to share some ideas that may help homeowners know what to look for and how to select the right contractor.
The first area to consider is experience and background. How much experience does the contractor have with your type of project? Some contractors try to do all types of construction but there are subtle differences in materials and design that affect the outcome of each construction project. For example, our company specializes in outdoor living projects; decks, screen porches, sunrooms, patios, and pergolas for shade. we know all the details to make these types of projects fit your home perfectly. However, I know the basics to remodel a kitchen; but if we did one there would be a dozen little issues that just did not look right. If a company has done at least 100 projects in a category they have probably learned the nuances that insure the project will look right.
What is their background & history? The Better Business Bureau or Angies List are great places to learn how the contractor treats other clients. Speaking to references can tell you a great deal, especially if the contractor does not have a list ready and organized. This is a question we are asked all the time. If a contractor is not prepared for it, then how well will they prepare for your project?
How quickly they response as well as the quality of their response are key indicators of how they will perform for your project. Are they on time? Do they ask questions to help you avoid mistakes? Do they listen to you and understand your priorities? Do they commit to follow up and more importantly do they fulfill those commitments? If the contractor falls short before you sign a contract, they will certainly fall short during the project. Everyone is at their best when they are trying to make a good impression and earn your business.
In an upcoming blog I will talk about the design process and how to insure that the details you expect are included in your project.
See you in the outdoors.