As I read the most recent news about the Toyota quality problems, it makes me so very thankful for the high standards we hold so dear here at Archadeck of Chicagoland. I love receiving letters and calls from customers after we finish their jobs.
Here’s one of my favorites. I received this from Alan Weisz in Deerfield, Illinois.
“I have had bad experiences with contractors in the past and Dave Berryhill from Archadeck was by far the best we have worked with, and he worked hard to earn our business.”
Alan then continued by listing the five key things he most appreciated:
1. Professionalism
2. Courtesy
3. Staying informed of each step of the process
4. Exceeding his expectations by going “above and beyond”
5. Our personable demeanor
Well, Alan, back at you. You were a delight to work for, and we are so pleased with the outcome of your beautiful new screened outdoor room.
